PRIVACY POLICY
For Sea12 Technical Solutions, LLC
Effective Date: June 21, 2025
1. Introduction
Sea12 Technical Solutions, LLC ("Sea12", "we", "us", or "our") is committed to protecting the privacy and security of the personal information of our website visitors and clients. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website at www.sea12.co (the "Website") and when you engage with our Services, including Data Solutions and AI/ML Implementation.
By accessing or using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website or Services.
2. Information We Collect
We collect various types of information for various purposes to provide and improve our Services to you.
A. Personal Information You Provide to Us: We collect personal information that you voluntarily provide to us when you:
- Contact us through our Website forms (e.g., "Contact Us" form).
- Communicate with us via email or phone.
- Engage with us for Services, where we may request information necessary for project execution.
- Subscribe to newsletters or other communications.
This information may include:
- Contact Information: Name, email address, phone number, company name, postal address.
- Professional Information: Job title, industry, business needs, details relevant to the Services you are interested in or that we are providing.
- Communication Content: The content of your inquiries or messages to us.
B. Information We Collect Automatically: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and device identifiers.
- Cookies and Other Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies (see Section 4 for more details).
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To fulfill our obligations arising from any contracts entered into between you and us, and to provide you with the information, products, and services that you request from us, including data solutions and AI/ML implementation.
- To Improve Our Website and Services: To analyze and understand usage trends and preferences, to monitor and analyze the effectiveness of our marketing and promotional campaigns, and to evaluate and improve our Website, products, and services.
- To Communicate With You: To respond to your inquiries, provide customer support, send you updates, security alerts, and administrative messages. We may also send you marketing and promotional communications about our Services that we believe may be of interest to you, in accordance with your communication preferences.
- For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, and security incidents.
- For Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.
- For Business Operations: For internal record-keeping, billing, auditing, and other legitimate business purposes.
4. Cookies and Other Tracking Technologies
Our Website uses "cookies" and similar tracking technologies to enhance your experience, analyze Website usage, and assist in our marketing efforts.
- Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Web Beacons: Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Sea12, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
5. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To Our Affiliates: To our subsidiaries and affiliates.
- To Contractors, Service Providers, and Other Third Parties: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., hosting providers, analytics providers, payment processors, marketing platforms). These third parties are obligated to keep your personal information confidential and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To Enforce Our Rights: To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- During Business Transfers: In the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Sea12 Technical Solutions, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Sea12 Technical Solutions, LLC about our Website users is among the assets transferred.
- With Your Consent: For any other purpose disclosed by us when you provide the information.
We do not sell your personal information to third parties.
6. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Data Protection Rights
Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your personal information, including:
- Right to Access: The right to request copies of your personal information.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): The right to request that we erase your personal information under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal information under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal information under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided in Section 10. We will respond to your request in accordance with applicable law.
9. Children's Privacy
Our Website and Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contact@sea12tech.com.
10. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Sea12 Technical Solutions, LLC
100 Park Avenue, New York, New York
contact@sea12tech.com