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CASE STUDY
Driving Business-Wide Excellence With Warehouse Exchange

Warehouse Exchange (WEx) is a nationwide marketplace for flexible short duration warehouse space. The company works with leading enterprises, such as Doordash, HBO, and the United States Postal Service. Sea12 Partnered with WEx to drive customer satisfaction, automate aging systems, and integrate cutting-edge AI models.

Factory image
3xincrease in customer tour volume
70%cost savings
50%time saving

Facilities Management

WEx utilized part-time contractors to manage a myriad of Warehouses across the country, requiring tedious spreadsheets, email, and phone communication and logistics. Sea12 partnered with WEx to build custom facilities management solutions build specifically for their business, driving operational efficiency and saving time and money.

AI Integration

Sea12 built and implemented LLM-powered sales assistant that helped customers easily navigate the warehousing process, and readily query information about different listings. Sea12’s technology led to a 3x increase in tour volume in a matter of weeks after launch, driving immediate business ROI.